• AC DELCO
  • 423-622-4213

  • 2828 Rossville Blvd
    Chattanooga, TN 37407

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CONSUMER ASSURANCE

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CONSUMER ASSURANCE

Nationwide Parts & Labor Warranty
12 Months / 12,000 Miles


Peace of mind - wherever you go, you're covered! Participating Service Center will honor the manufacturer's written warranty on any replacement part(s) purchased from a Pronto/VIP Tech Center Supplier, whenever the consumer presents proof of original purchase. You MUST keep a copy of the original repair invoice for the warranty to be valid. The independent repair facility warrants the repairs and services performed will be free from defects in materials and workmanship for 12-months or 12,000 miles of use, whichever comes first.

Where to obtain Warranty Service
If you are less than 25 miles from the original repair facility, you MUST return to the original repair facility for re-repair. The original repair facility will cover the part(s) and labor at no charge to you. However, if you are more than 25 miles from the original repair facility, please call 1-800-4PRONTO to find the nearest Pronto/VIP Tech Center affiliated Service Center. You will be required to pay for the re-repair and submit for reimbursement. Reimbursement will be contingent upon receiving and verification of original receipt, re-repair receipt and odometer readings. Warranty claim reimbursement shall NOT exceed the cost of the original repair or service.

After Hours
The Nationwide Parts & Labor Warranty line is answered Monday - Friday, 8:00 a.m. to 5:00 p.m. (Central Time). After hours, an automated voicemail system will provide you instructions on how to handle your warranty. For all after hours EMERGENCY WARRANTIES - AN EMERGENCY PHONE NUMBER WILL BE PROVIDED TO YOU ON OUR AUTOMATED VOICEMAIL SYSTEM.

  • HAVE QUESTIONS?

    Call 423-622-4213

What People Say About Us


  • -Amy W.

    I pulled in on a Friday at 4:00pm with my car over heating. These guys were so kind, fixed me up and got me on my way. I was far from home and so appreciated their efforts. Highly recommend!!!


  • -Sean K.

    These guys saved me 3000 bucks. Not kidding. Dealership estimate was 4300. Allan and his guys got the work done for way cheaper and in about 24 hrs. They're honest and friendly. Stop paying the dealership. Go see these dudes.


  • -Jesse J.

    These guys really know their way around cars! They will get my business every time! Great people too!


  • -Erin P.

    I have a 2001 prius. Its old but a great car. Scenic City knows what they are doing with it and always make sure that all of it is running correctly. They fix its loud roar for only about $350 as it was a wheel issue. Every dealership i went to said i had a bad cat. Converter which is a 2000 dollar repair. They found out it was fine. Now my car runs like its new. I would highly recommend them especially to hybrid owners!


  • -Elliott E.

    We had a van break down en route to Florida. Alan saved the day! They looked at it right away, were clear about what they could find and what they might find and got us back on the road the same day. Very professional. Very honest.


  • -Amy W.

    I pulled in on a Friday at 4:00pm with my car over heating. These guys were so kind, fixed me up and got me on my way. I was far from home and so appreciated their efforts. Highly recommend!!!

Call us for service: 423-622-4213

ACDelco
ASE (Automotive Service Excellence)
IDENTIFIX
BBB Accredited Business
  • Car Care Aware