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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us


  • -Amy W.

    I pulled in on a Friday at 4:00pm with my car over heating. These guys were so kind, fixed me up and got me on my way. I was far from home and so appreciated their efforts. Highly recommend!!!


  • -Sean K.

    These guys saved me 3000 bucks. Not kidding. Dealership estimate was 4300. Allan and his guys got the work done for way cheaper and in about 24 hrs. They're honest and friendly. Stop paying the dealership. Go see these dudes.


  • -Jesse J.

    These guys really know their way around cars! They will get my business every time! Great people too!


  • -Erin P.

    I have a 2001 prius. Its old but a great car. Scenic City knows what they are doing with it and always make sure that all of it is running correctly. They fix its loud roar for only about $350 as it was a wheel issue. Every dealership i went to said i had a bad cat. Converter which is a 2000 dollar repair. They found out it was fine. Now my car runs like its new. I would highly recommend them especially to hybrid owners!


  • -Elliott E.

    We had a van break down en route to Florida. Alan saved the day! They looked at it right away, were clear about what they could find and what they might find and got us back on the road the same day. Very professional. Very honest.


  • -Amy W.

    I pulled in on a Friday at 4:00pm with my car over heating. These guys were so kind, fixed me up and got me on my way. I was far from home and so appreciated their efforts. Highly recommend!!!

Call us for service: 423-622-4213

ACDelco
ASE (Automotive Service Excellence)
IDENTIFIX
BBB Accredited Business
  • Car Care Aware